Useful Tips When Pre-Registering
- Individual Guest Orders: Each guest is required to
place individual orders. - To maximize the amount of free items you will receive we have implemented
a one guest per order policy. You can create additional orders for friends
and family under your account as well. - Advantages include guaranteed free admission for anyone taking a
workshop. - Free gift for anyone taking three or more workshops.
- Pre-registered guests will automatically be entered to win door
prizes. - Please note that all quantities are one ticket per item, per order.
- Show Specials: Free Admissions and Free Gifts will
be auto added to your order during checkout. - Guests who pre-register for a workshop will receive that day’s admission
for free. Limit one free admission per day, per order. Free admission
qualifies for the Friday early bird shopping hour at 9am. - Guests who pre-register for three workshops will receive a free
gift. Free gift will be auto added to your order during checkout. Limit
one per order. - Free admission will be auto added to your order during checkout.
Please do not add admission to your order if you qualify for
the show special. System will not purge paid admissions if you qualify. - Crop Tickets and Volunteer Positions do not qualify for the Show
Special or Free Gift. - Free Admission and Free Gift promotions apply only to pre-registered
orders. - Processing Fees: All orders are subject to a onetime
$1.00 processing fee. - Processing fee is one per order, not per tickets purchased. This
fee is to keep our ticketing system serviced as well as ticket stock,
printing, envelopes, shipping, and will call staffing. - To avoid additional processing fees, please be sure to read our
Change/Addition and Cancellation Policy. - Payment Types: We except Credit Cards or Scrapbook Expo Gift Certificates.
- We except Visa, Mastercard, Discover, American Express.
- Please be sure to provide correct billing zip code when placing your order online. Credit cards with incorrect billing zip codes will not process correctly.
- Scrapbook Expo gift certificates or gift card may be used for purchases.
- Confirmation & Express Will Call: Once you have
completed your order you will receive an e-mail confirmation. - Please be sure to review your order prior to selecting “Buy”.
- Once you have completed your order you will receive an e-mail confirmation
with a barcode and order number. Barcode images may not appear, so be
sure to download all images by clicking the “x” on
the hidden image. - Please print and bring your order confirmation with you (or bring
your emailed order confirmation on your smartphone/tablet; as long as
you can see the barcode you can obtain your order). - Once you have arrived at the show proceed to the will call counter
and scan your barcode at one of our express kiosks and then see the
will call attendant for further instruction. - If you are picking up tickets for any of your friends, you must
have their confirmation in hand. - Will Call Hours:
Thursday 7:30am – 6:00pm 2:00pm – 6:00pm Friday 7:30am – 6:00pm 7:30am – 6:00pm Saturday 7:30am – 5:00pm 7:30am – 5:00pm - Cancellation & Change Policy: Cancellations and
changes will be accepted until two weeks prior to the show. There
is a $5.00 service charge for any changes or class cancellations once your
registration has been received.
Please note that the $1.00 processing fee is non-refundable if you should
cancel your order.- Log into your account from this site or you can use the link from
the confirmation email. - Select View Order.
- Scroll to the bottom of the order confirmation and “Add Note” with
the change or cancellation you would like. - Once received we will make the changes or cancellations and send
you an updated email confirmation. - Any balance that remains will be credited to the card on file. Please
allow 3-5 business days to post to your bank account. - No refunds or exchanges will be issued at the show.
Questions or problems please call (888) 252-3976 or email
changes@scrapbookexpo.com
- Log into your account from this site or you can use the link from
- EXPO Volunteers: Help us and get paid for your time.
Would you like to help? Guests will have the opportunity to help our Expo
staff or assist in one of our workshops (formally known as teacher pet). - Positions will be available the day that Pre-Registration opens.
- Positions will range from 2 – 5 hours in length for individuals
18 years or older. - There is a $10 “refundable” reservation fee (per position) and a
“non-refundable” processing fee per order. - Upon completion of your shift you will also receive 1 Free Admission &
I helped Keepsake.
We hope that this information has been helpful, however if you have any further
questions, please don’t hesitate to send us an e-mail at
info@scrapbookexpo.com or
call (888) 252-3976.